Need help with your computer, the Pearson Online Classroom, or something else tech-related? We’ve got you covered. Georgia Connections Academy students and families have access to both Pearson Tech Support and live GACA Tech Support.

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Live Lesson with Class

Check out the Student Guide for Class for details about how to access Live Lessons.​

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Pearson Tech Support

Hours: Monday–Friday, 8:00 a.m. to 6:00 p.m. ET
Phone: 800-382-6010
When calling, ask to be directed to Student/Family Tech Support.

 

Pearson Tech Support can help with:

• Pearson Online Classroom issues

• Problems with your Pearson-provided computer

• Issues with Live Lesson with Class

• General tech questions from students or Learning Coaches

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GACA Live Tech Support (via Zoom)

GACA offers live Zoom support for students and families who need help with tech issues. You can also visit our GACA Tech Office Hours Info page for more details. Join during the hours below to speak directly with a member of our tech team. 

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Live Zoom Support Hours:

• Mondays and Wednesdays: 9:00 a.m. to 10:00 a.m.

• Tuesdays and Thursdays: 2:00 p.m. to 3:00 p.m.

Zoom Link:
https://gaca-connectionsacademy-org.zoom.us/j/2647895835

 

GACA Live support is best for:​

• Schoology

• Submitting Assignments

• Pages Loading Incorrectly

• Logging into Clever

• Login Information for District Assessments

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If you need assistance outside the scheduled Zoom session, fill out this form: GACA Tech Issue Form or send a webmail to GACA’s Technology Specialist, Rickell Sanders.